Frequently Asked Questions


General questions

What if I have questions during online-order process or want to add some specifications to my order?

What types of payment do you accept?

Do you have store outside Auckland?

Is GST include in your pricing?

Furniture & Headboards

Shipping & Delivery

How long does it take for my order to arrive?

How much is shipping?

Where do you ship?

Is there a way to get my furniture sooner?

What if I'm going away and won't be able to take delivery, should I still order now?

What if my order arrives damaged?

How long does the delivery take once my order is ready?

How to know if furniture will fit through my door?


Do you offer any discounts for interior designers?


Do offer returns on custom made items?

Order & Payments

What if I have any questions during online order process or want to add any notes to my order?

Fabric & Materials

Which are the best fabrics to choose for homes with small children?

How can I see & touch the fabric if I'm not from Auckland